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OHQ's records are adequate evidence of a fee that is payable unless they are revealed to be incorrect. Client will use its reasonable endeavours to alert OHQ of any kind of invoice dispute within fourteen (14) days of receipt of an invoice, adhering to the procedure laid out in Area 15. If Consumer conflicts a billing, the billing must continue to be paid promptly nevertheless OHQ will certainly credit or refund Consumer if it is later on fairly figured out by OHQ or pursuant to the disagreement resolution procedure outlined in Section 15 that the invoice was wrong and the Client is entitled to a debt or reimbursement.

Such alterations might consist of, without restriction, adjustments for the Subscription Costs or Use Fees for OHQ Paid Services, modifications to the usage allowances included in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such modification will certainly take effect after affordable advance created notification is provided to Client (for example, by being uploaded to the OHQ Internet Site), other than that any type of such revision that impacts a Selected Paid Solution will relate to Consumer starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notification of such revision to Consumer according to Area 16.8.

If Customer does not end its use of any damaged Selected Paid Solution prior to the reliable date of such alteration, Client will certainly be regarded to have consented to such modification with regard to such Selected Paid Service. (b) If a Prices Plan chosen by Consumer is ceased, OHQ will give Customer with practical advancement notification of no much less than thirty (30) days and Customer will certainly be offered the choice of picking a new Prices Plan from then-current rates strategies provided by OHQ.

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For evasion of uncertainty, this paragraph does not put on adjustments to the Rate Checklist, which are addressed in Area 7 (conversational virtual receptionist).1. Customer represents that all information given by Customer and its customers to OHQ (including, without restriction, all get in touch with details and details regarding Customer's Charge card) is exact, current and total at the time it is given to OHQ

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Client should whatsoever times abide by all laws, laws, requirements and codes relevant about its use of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will certainly not utilize any kind of OHQ Offerings to take part in, or to encourage or aid others to take part in, any type of illegal or deceitful tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent out, Customer will certainly sustain the relevant Membership Cost for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Termination Day, or should Consumer not mention an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be preserved and the OHQ Offerings readily available to Client up until the last day of the Last Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Credit will be kept by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any OHQ Service, OHQ will not be liable by any means for answering calls, taking or supplying messages, or doing any kind of various other tasks in connection with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Client's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ might require that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in processing the reinstatement) Information collected by OHQ from Customer and its callers may be used, revealed and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Site ("") and as might be modified every now and then.

The Controller hereby designates the Cpu with respect to processing tasks undertaken in the training course of the stipulation of receptionist services. OHQ and Client recognize and concur that the Cpu goes through the adhering to obligations: The Processor will adhere to the appropriate Data Protection Regulations and should: (a) only act upon the created instructions of the Controller and ensure those acting under their authority do the very same; (b) make sure that people processing the data are subject to a duty of self-confidence; (c) use its ideal efforts to safeguard and safeguard all individual information from unsanctioned or unlawful processing, consisting of (yet not limited to) unintended loss, destruction or damage; (d) make certain that all handling meets the needs of the GDPR and associated Data Defense Regulation; (e) make sure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any type of designated modifications concerning Sub-Processors; they apply a created agreement having the exact same information protection responsibilities as laid out in these Terms; understand that any type of failing for the Sub-processor to adhere to the Information Security Laws, the Processor stays fully liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in giving subject gain access to and permitting information based on exercise their legal rights under the Data Defense Rules.

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The Controller shall lug out appropriate and suitable onboarding and due diligence checks for all Processors, with a full evaluation of the compulsory Data Security Legislation demands. The Controller shall validate that the Cpu has appropriate and documented procedures for information breaches, data retention and data transfers in position. The Controller shall acquire proof from the Cpu regarding the: (a) verification and dependability of the employees utilized by the Cpu; (b) any certificates, certifications and plans as described in the onboarding procedure; (c) technical and operational actions used in securing the Personal Information; and (d) treatments in position for allowing data based on exercise their civil liberties, including (yet not limited to), subject gain access to requests, erasure & rectification treatments and constraint of handling steps.