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What Are The Best Performing Virtual Receptionist Service

Published Aug 04, 24
6 min read


OHQ's records are enough proof of a charge that is payable unless they are shown to be inaccurate. Consumer will certainly use its practical endeavours to notify OHQ of any type of invoice conflict within fourteen (14) days of receipt of a billing, adhering to the procedure described in Section 15. If Consumer disagreements an invoice, the billing needs to remain to be paid promptly nevertheless OHQ will certainly credit or reimburse Consumer if it is later on reasonably determined by OHQ or according to the dispute resolution process detailed in Area 15 that the billing was wrong and the Customer is qualified to a credit scores or reimbursement.

Such modifications may consist of, without constraint, adjustments to the quantities of the Registration Costs or Usage Charges for OHQ Paid Solutions, adjustments to the use allocations included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such modification will take result after reasonable advancement composed notification is offered to Consumer (for instance, by being posted to the OHQ Internet Site), other than that any such revision that affects a Selected Paid Service will relate to Client starting at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ offers notification of such modification to Customer according to Section 16.8.

If Consumer does not end its usage of any damaged Selected Paid Solution before the effective date of such revision, Consumer will certainly be regarded to have actually consented to such modification relative to such Selected Paid Solution. (b) If a Pricing Plan chosen by Client is terminated, OHQ will certainly offer Consumer with affordable breakthrough notice of no much less than thirty (30) days and Consumer will certainly be given the alternative of picking a brand-new Pricing Strategy from then-current rates plans supplied by OHQ.

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For evasion of question, this paragraph does not put on adjustments to the Cost List, which are resolved in Section 7 (virtual receptionist pricing).1. Consumer represents that all details provided by Client and its callers to OHQ (consisting of, without restriction, all call information and details pertaining to Consumer's Credit score Card) is exact, current and complete at the time it is supplied to OHQ

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Client should whatsoever times abide by all regulations, policies, requirements and codes suitable in connection with its use OHQ Offerings and the Consumer's supply of its product and solutions to its customers. Client will certainly not use any type of OHQ Offerings to involve in, or to urge or help others to take part in, any type of prohibited or illegal activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Customer will incur the appropriate Registration Charge for the new Paid Service Term (the ""). The efficient day of such discontinuation will be either (i) the Requested Discontinuation Day, or ought to Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be maintained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Solution Term (subject to reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Use Credit rating will be preserved by OHQ for future usage by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be accountable whatsoever for answering telephone calls, taking or providing messages, or performing any kind of various other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Consumer's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ may require that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in processing the reinstatement) Information gathered by OHQ from Customer and its customers may be made use of, divulged and shared by OHQ according to OHQ's privacy plan as available on the OHQ Web Site ("") and as may be amended once in a while.

The Controller hereby designates the Processor relative to processing tasks carried out throughout the arrangement of assistant services. OHQ and Consumer acknowledge and concur that the Cpu goes through the complying with responsibilities: The Processor shall abide by the appropriate Information Security Laws and have to: (a) only act upon the composed instructions of the Controller and ensure those acting under their authority do the very same; (b) ensure that individuals refining the data go through an obligation of confidence; (c) use its finest efforts to protect and safeguard all personal data from unsanctioned or illegal handling, consisting of (yet not restricted to) unintended loss, devastation or damages; (d) ensure that all processing fulfills the needs of the GDPR and associated Data Security Laws; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior authorization of the Controller; educate the Controller of any type of designated modifications concerning Sub-Processors; they execute a written contract consisting of the exact same data defense commitments as established out in these Terms; understand that any failure for the Sub-processor to adhere to the Information Defense Regulation, the Processor remains completely liable to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in giving subject access and enabling data based on exercise their rights under the Data Defense Rules.

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The Controller shall accomplish ample and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the compulsory Information Defense Regulation needs. The Controller shall validate that the Processor has ample and documented procedures for data breaches, information retention and data transfers in position. The Controller shall acquire proof from the Processor regarding the: (a) verification and integrity of the workers utilized by the Cpu; (b) any kind of certificates, certifications and plans as described in the onboarding procedure; (c) technological and operational measures utilized in securing the Personal Data; and (d) treatments in position for permitting information based on exercise their civil liberties, including (however not limited to), subject access requests, erasure & rectification treatments and limitation of handling steps.